Services

REMOTE DESKTOP SUPPORT

Remote desktop support is support rendered to access a specific computer/device from another computer/device with the help of networking or the Internet. It can provide access to the files, applications and network resources associated with the device from the remote device. Remote desktop support can be used for diagnosing and resolving hardware and software issues of a computer/device located at a distant location.

WINDOWS 10 UPDATE & INSTALLATION

Sometimes Windows becomes corrupted due to malware infection, or it does not start properly. A clean installation will resolve many issues. We can optimize Windows to run efficiently and error free on normal bases for you for nominal fee.

MALWARE & VIRUS REMOVAL

Malware and virus is an intrusive software that is designed to damage or completely destroy computer systems. Examples include: • Viruses • Worms • Trojan horses • Spyware - Rogue security software Hackers design these to steal passwords, steal identities, delete files, or completely shut down all computer functions. An infected computer will encounter a number of problems that will affect its daily and long term operation.

DATA BACKUP/IMPORT SERVICES

Backing up data consists of copying the computers data and storing it onto a secondary hard drive in case the original unit experiences any data loss. Therefore, you always have an existing database available to reinstall. It also allows you to recover older files you may have deleted. Import Services is the ability to import data is especially important in software applications because it means that one application can complement another.

SSD & MEMORY UPGRADES

A solid-state drive (SSD) is a new generation of storage device used in computers. SSDs replace traditional mechanical hard disks by using flash-based memory, which is significantly faster. Older hard-disk storage technologies run slower, which often makes your computer run slower than it should. Memory upgrade means More RAM for more speed. Having too little memory slows the computer down. If your computer is just crawling along slowly, a RAM upgrade can provide for a powerful boost in speed.

PC/LABTOP REPAIR

Computer repair is the process of identifying, troubleshooting and resolving problems and issues in a faulty computer. Computer repair is a broad field encompassing many tools, techniques and procedures used to repair computer hardware, software or network/Internet problems.

OFFICE 365 SUPPORT

Ensure you are always up to date with Microsoft Office with a subscription to Microsoft 365. Our technical support assists with installation, setup, and general technical usage. Some examples of these include, but are not limited to: Installation and Set UP, SharePoint online, Recipient Configuration (Mailbox permissions, configuring mail forwarding), Support for individual office apps (Teams, skype messaging & calling, OneDrive configuration), O365 repair and updating desktops, laptops and mobile devices ( iPhone/iPads).